A different kind of translation agency – fast, meticulous, transparent

In today’s global economy, the ability to communicate effectively in writing is critical. Using our proprietary process, Thao&Co. offers accurate translation services by our team of highly experienced linguists.
1
REQUEST A QUOTE
Send us your document
2
VIEW QUOTE
Set up dashboard to track job progress
3
MAKE PAYMENT
Select from multiple payment options
4
MEET YOUR LINGUISTS
We choose who’s the best fit
5
ACTIVATE CHAT BOX
Communicate directly with linguists
6
PROJECT EXECUTION
We translate, localize and proofread
7
RECEIVE FINAL WORK
Download files and own your personal dictionary for word consistency and discounts on future projects
The Process – Here’s How It Works
Step 1: Request a quote
Send us your document
Send us your document and instructions. We’ll provide a price and timeline within 24 hours.
Step 2: View quote and set up dashboard
Set up dashboard to track job progress
Our dashboard makes every step transparent to you, from payment status to project progress.
Step 3: Make payment
Select from multiple payment options
Use PayPal, Payoneer, Transferwise, ACH transfer, IBAN/BACS transfer, wire transfer or credit card.
Step 4: Meet your linguists
We choose who’s the best fit
We’ll select the linguists who best match your needs and post their profiles on your dashboard.
Step 5: Activate chat box
Communicate directly with linguists
Communicate directly with your assigned linguists. Explain requirements and answer their questions.
Step 6: Project execution
We translate, localize and proofread
We translate, localize and proofread your document. Track project progress on your dashboard.
Step 7: Receive final work
Download files and own your custom dictionary for word consistency and discounts on future projects
Download files and own your personal dictionary that we created to ensure consistency and potential discounts on future projects.
Need more specific advice or want to order now?

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Expert Translation Services
Get high-quality translations crafted by our team of linguistic professionals.
FAQs
What languages do you offer?
Answer:
We translate to and from English, Vietnamese, Chinese, Korean and Japanese. When you place your order, you’ll be able to select your language.
How long will my project take?
Answer:
Turnaround time depends on the length and complexity of your document(s). To accelerate the process, our linguists and proofreaders collaborate on smartCAT, a real-time translation platform. In this way, translation and proofreading happen simultaneously, resulting in quality work and speedy turnarounds. We’ll provide a timeline when we quote the project so you know exactly how long it will take and what it will cost.
Who will I work with?
Answer:
You’ll have a designated project manager as well as access to your translation team via your Dashboard.
What’s the Dashboard?
Answer:
Thao&Co. offers complete transparency. We deliver on that promise by posting all project information on your Dashboard including price, linguist profiles, project status and a Chat Box©.
What’s the Chat Box© for?
Answer:
Our Chat Box© lets you communicate directly with your linguists – provide guidance, explain terminology, list requirements, answer their questions, etc.
How do you select the linguists for my project?
Answer:
All of our translations are done by highly qualified linguists. They’re native speakers and may have unique specialties, such as expertise in translating medical information or legal documents.
We pair you with the translator(s) who has the most experience relevant to your work. You’ll know who they are and their qualifications. And, as part of our collaborative process, you’re able to communicate with them at any time.
How do you track project progress?
Answer:
We use a cloud-based, real-time translation software application called smartCAT to track project progress by percentage. We also receive constant updates from our linguists.
Can I request revisions?
Answer:
You’ll have a chance to review your translation and provide feedback. Your linguists will happily make any changes you request. We want you to be 100% satisfied with your finished project!