At Thao & Co., we have a rigorous process for recruiting qualified translators specifically for Automotive and Aerospace projects. We carefully select experienced linguists who have a strong background in these industries. They undergo translation tests to assess their skills and suitability for the job. Once they join our team, we provide comprehensive onboarding, equipping them with our detailed translation guidelines. We prioritize continuous improvement by providing feedback to our translators after each project, ensuring consistent quality and meeting the specific requirements of our clients.

Thao & Co. understands the importance of using accurate and industry-specific terminologies in Automotive and Aerospace translations. While our team consists of experienced linguists who have a deep understanding of these industries, we go the extra mile to ensure terminological accuracy and high comprehensibility for intended audience. In addition to our linguists’ expertise, we provide an Expert Review© service. This means that our translations are carefully reviewed by industry experts who possess extensive knowledge of the Automotive and Aerospace fields. This process ensures that our translations not only meet the highest linguistic standards but also adhere to the precise terminologies used in these industries, guaranteeing the utmost accuracy and quality of the final work.

To ensure the highest level of quality and resonance for Automotive and Aerospace marketing materials, we adopt a comprehensive approach. For slogans and taglines, we collaborate with local research agencies to conduct expert interviews. This invaluable input helps us grasp industry terms, understand the needs and preferences of the target audiences, and gauge their reactions to different slogan translation options. By combining linguistic expertise with market insights, we deliver marketing translations that captivate the intended audience, effectively promoting your Automotive and Aerospace products and services.

Marketing translation and transcreation are two approaches to localizing advertising and marketing content.
Marketing translation focuses on conveying the original message while considering cultural nuances. Its main purpose is to maintain the integrity of the source content.
Transcreation, on the other hand, aims to localize the content creatively, capturing its essence and emotional impact in the target language and culture. It may involve taking creative liberties to ensure maximum resonance with the audience.
Marketing translation is used for factual materials, while transcreation is employed for slogans, taglines, ad campaigns, and content requiring cultural adaptation and emotional connection.
Whether your project requires marketing translation or transcreation service depends on your content type and desired outcome. If you are uncertain, leave your information on our Get a Quote page. We will get back to you with a free consultation to help you pick the best option for your marketing campaign.

Our transcreation service is the ideal choice when you need more than a straightforward translation.
Thao & Co. excels in adapting creative and emotional content, ensuring cultural relevance, preserving brand identity, and handling highly visual materials.
If you have slogans, ad copies, or campaigns that require emotional resonance and cultural adaptation, our transcreation experts will skillfully localize your content to engage your target audience and ensure your product makes a hit in your desired market.
If you are uncertain, leave your information on our Get a Quote page. We will get back to you with a free consultation to help you pick the best option for your marketing campaign.

Thao & Co. understands the importance of effectively conveying your brand message in different languages. To achieve this, we offer a specialized Consumer Language Research© service upon request.
With this service, we carry out a minimum of two interviews (either Focus Group Discussions or In-depth Interviews) with your target consumers as part of our process.
For example, firstly, we initiate the process by conducting a Focus Group Discussion (FGD) with consumers from the target market. This initial discussion or interview allows us to gain valuable insights and understand their perceptions, preferences, and expectations related to the product or service you intend to promote.
Based on the insights gathered from the first interview, we develop three translation options for your slogans and taglines. These options are carefully crafted to align with the language and cultural preferences of the target market.
Next, we conduct a second round of FGD with consumers, presenting them with the three translation options. This step allows us to gauge their reactions, feedback, and emotional responses to each translation. By observing their reactions firsthand, we gain crucial insights into the effectiveness and impact of the different options.
Using the feedback received from the second interview, we meticulously analyze and revise the translations, incorporating consumer preferences and suggestions. This iterative process enables us to fine-tune the translations, ensuring they are optimized for emotional connection and cultural relevance.
By conducting a minimum of two interviews with consumers, we aim to create translations that not only capture the essence of your brand but also strike a chord with your target market. This research-driven approach guarantees that our final translations are refined, effective, and well-received by the local audience.

Translation Memory (TM) is a technology that serves as a linguistic database, storing previously translated segments of text. When you entrust your translation projects to us, our skilled linguists diligently create and maintain your TM. The magic of Translation Memory lies in its ability to identify and reuse these pre-translated segments whenever they reappear in your content, be it product descriptions, marketing materials, or user interfaces.
Here’s how a Translation Memory benefits your retail and e-commerce endeavors:
• ‎ ‎ ‎ ‎In the fast-paced retail and e-commerce industry, time is of the essence. Translation Memory accelerates the translation process by reducing the need to translate repetitive content from scratch. This means quicker turnaround times, allowing you to launch products and promotions in multiple markets without delays.
•‎ ‎ ‎ ‎ ‎Maintaining consistency in your brand voice and messaging is crucial to building trust with your global audience. With a customized Translation Memory, you can ensure uniform translations across all your multilingual content, including websites, product listings, and customer support materials.
•‎ ‎ ‎ ‎ ‎As your business expands and content volume grows, the cost of translation can become a concern. Translation Memory optimizes your translation budget by eliminating redundant work, resulting in cost savings over time. Plus, you only pay the full price for the new and unique content that requires translation.
•‎ ‎ ‎ ‎ ‎Effective SEO strategies are essential for driving organic traffic to your e-commerce platforms. Our Translation Memory is integrated with keyword glossaries, ensuring that your translated content is SEO-friendly, utilizing keywords familiar to your target audiences in each market.
•‎ ‎ ‎ ‎ ‎As you venture into new markets and expand your product offerings, Translation Memory becomes even more valuable. It facilitates seamless scalability by leveraging existing translations, allowing you to maintain linguistic consistency throughout your global expansion journey.
‎ ‎ ‎ ‎ At Thao & Co., our team of expert linguists, combined with cutting-edge translation technology, ensures that your Translation Memory is constantly updated and refined. So, if you’re ready to take your retail and e-commerce business to new heights, let us help you harness the power of Translation Memory. We’d love to discuss how our tailored language solutions can boost your global success and maximize your market potential. Feel free to reach out to our team via our Get a Quote page for a personalized consultation!

At Thao & Co., we understand the significance of seamless language solutions for high-volume retail and e-commerce businesses like yours. Our business-to-business (B2B) workflow revolves around simplicity and transparency, making it effortless for you to manage your high-volume translation projects. Here’s how it works:
•‎ ‎ ‎ ‎ ‎Our platform is designed with your convenience in mind. You can easily upload files for translation at any time, from anywhere in the world. Simply log in to our secure portal, and within a few clicks, your translation project is set in motion.
•‎ ‎ ‎ ‎ ‎Time is of the essence in the retail and e-commerce industry. With our B2B workflow, you can track the progress of your projects in real-time. Our platform provides live updates on the status of your translations, ensuring you and your team are always in the loop and can plan accordingly.
•‎ ‎ ‎ ‎ ‎Effective communication is the backbone of successful collaborations. Our platform facilitates direct communication with your assigned translation team, enabling seamless exchange of feedback, clarifications, and project-specific instructions.
‎ ‎ ‎ ‎With our B2B workflow, you can rest assured that as your business expands, we have the capacity to scale with you. Whether you require translations for a few products or an extensive product catalog, our streamlined process ensures consistent, high-quality results.
‎ ‎ ‎ ‎ ‎As your dedicated language partner, Thao & Co. is committed to enhancing your global reach and ensuring your content resonates with customers worldwide. Reach out to our team via our Get a Quote page to experience the power of our B2B workflow firsthand.

Yes, we can help you translate your e-commerce platform into multiple languages, enabling you to connect with a global audience effortlessly. Embracing the essence of your brand, our translations maintain consistency while adapting to local nuances, enhancing the user experience and fostering stronger connections with your customers worldwide.
‎ ‎ ‎ ‎ ‎In addition, Thao & Co. also offers a comprehensive suite of supporting services to further optimize your international success:
•‎ ‎ ‎ ‎ ‎SEO Keyword Research: In today’s competitive digital landscape, search engine visibility is paramount to attracting organic traffic. Our SEO specialists collaborate with our linguists to research and incorporate relevant keywords in your translated content. This strategic approach ensures your e-commerce platform ranks high in search results, driving organic traffic and boosting your online presence in each market.
•‎ ‎ ‎ ‎ ‎Integration of Translated Content: Seamlessly integrating your translated content into your e-commerce platform is an integral part of our comprehensive service. Our skilled team of in-house developers and local IT experts work diligently to ensure that the design, layout, and functionality are optimized for each language version, maintaining a cohesive user experience.
‎ ‎ ‎ ‎To embark on this transformative language journey or to learn more about our support services, kindly reach out to our team via our Get a Quote page. We will be glad to become your partner in conquering new markets.

Yes, our Banking + Finance Translation Service extends to trading apps. We understand the significance of accurate and seamless translations in the dynamic realm of trading, and our team of skilled professionals is dedicated to delivering exceptional results.
Whether it’s translating user interfaces, menus, notifications, or other crucial app content, we ensure precision and clarity to engage a global audience. Expand your trading app’s reach with our reliable and meticulous translation services. Visit our Get a Quote page to discuss your specific translation requirements.

For banking apps and websites, creating a translation glossary is crucial to ensure consistency across the platform. It establishes standardized terminology and style guidelines, ensuring coherence and maintaining brand identity. We pay meticulous attention to details, adapting our translation to user interfaces, menus, and SEO elements for a seamless user experience.
When it comes to document translations, such as bank statements or balance sheets, we understand the importance of post-translation formatting. Our skilled team ensures accurate replication of formatting elements, preserving the integrity and professional appearance of the documents.
Furthermore, translating pictures of bank notes requires manual translation as CAT tools cannot process images. Our translators handle this task with care, manually typing in numbers and conducting thorough proofreading to prevent errors and ensure precision.

As part of our standard process, all translations undergo thorough proofreading by our skilled translators. This ensures accuracy, linguistic integrity, and adherence to industry-specific terminology.
In addition to our internal proofreading, we also offer the option for further evaluation by industry experts if requested. These experts possess extensive knowledge and experience in the Banking and Finance sectors, providing an added layer of scrutiny and specialized review to ensure the highest level of quality and precision in your translated content.
If you have any specific requirements or further inquiries, please do not hesitate to reach out to us on our Get a Quote page. We are here to provide you with professional Banking and Finance translation services tailored to your needs.

The answer to this question depends on which types of documents you need to translate. Are they central to your business operation and meant to make a lasting impression on tourists? Will they be critical to attracting tourists to your business? If the answer is yes, professional travel + tourism translation services are your best option.

Marketing content used by travel and tourism businesses needs to be SEO enhanced and so is the translation. A translation that is optimized for search engines ensures your target customers will actually find your services in the vast ocean of search results. Upon request, our travel + tourism translation services employ white hat SEO techniques to drive traffic to your websites, increase visibility, and boost your sales.

Our pricing is based on a per-word rate. When determining the fee of a project, we take into consideration several project-specific criteria including the nature and complexity of the text, the scope of your project, and turnaround time. Head over to our Get a Quote page to get a free estimation of your project fee and delivery timeline!

Yes, Thao & Co. specializes in translating brochures and marketing materials for manufacturers. We understand the importance of accurately conveying your brand message to a global audience and our team of experienced linguists is adept at ensuring your marketing materials are effectively translated while maintaining the intended tone and style.
‎In addition to translation services, we also offer Desktop Publishing (DTP) service. Our skilled DTP team can help you seamlessly integrate the translated content into your brochures and marketing materials, preserving the original design and layout. This ensures that the translated materials are visually appealing and consistent with your brand identity.

Yes, Thao & Co. offers remote interpretation services in multiple languages for online meetings. With our expertise in language services, we can provide skilled interpreters with manufacturing expertise to facilitate smooth communication during your virtual meetings. Whether you have a multilingual workforce or need to engage with international partners, our remote interpretation services will ensure that language barriers are overcome and all participants can actively participate and understand discussions.
Tell us about your interpretation needs on our Get a Quote page!

Absolutely! Thao & Co. provides translation services for content in various design file formats, including but not limited to AI, PSD, INDD, and PDF. Our Desktop Publishing (DTP) service ensures that the translated content is delivered to you in a ready-to-print format. Our DTP team will meticulously handle the layout, typesetting, and formatting, so you can simply print the translated materials and display them throughout your factory without any extra effort.
‎ If you have specific design file formats or any other requirements, please let us know via our Get a Quote page.

Generally, our pricing for subtitle translation services is based on a per-minute rate. This rate is determined by many factors.
First, do you have the script (.srt file, for example) available for us to translate? If not, we will need to create subtitles from scratch, which adds to our efforts, delivery time, and service fee.
In addition, the source and target languages, as well as the volume of your project also contribute to how much your project will cost.
Head over to our Get a Quote page and leave information about your subtitle project to get a free estimation of your project fee and delivery timeline.

Yes. Thao & Company works with native linguists who are highly experienced in interpreting live concerts, festivals, and other entertainment events. Our team of expert entertainment interpreters or bilingual hosts will ensure all your guests have a great time enjoying the true spirit of your event to the fullest!
Please head over to our Interpretation page for more details, or leave your project information on our Get a Quote page. We will get back to you as soon as we can.

Yes. Thao & Company provides a wide range of localization services for entertainment content, including voice overs, narration, and voice acting. Please head over to our Voice Overs page for more details, or leave your project information on our Get a Quote page. We will get back to you as soon as we can.

At Thao & Co., we ensure precise medical translations through a combination of key factors. We recruit experienced medical translators with deep knowledge of the field, implement a rigorous quality control process, and offer an Expert Review© service upon request for added assurance. Our commitment to accuracy and attention to detail ensures that your clinical trial translations are of the highest quality. Please feel free to reach out to us via our Get a Quote page for any further information or specific translation requirements.

Yes, Thao & Co. offers comprehensive medical interpretation services to meet all your needs.
Our skilled interpreters are experienced in both simultaneous and consecutive interpretation, ensuring effective communication in various settings such as medical conferences, meetings with potential partners or suppliers, and consultations at hospitals.
We provide flexibility in our interpretation services, offering both on-site interpretations for in-person events and remote interpretation via Zoom or over the phone for online meetings. This allows us to cater to your specific requirements and provide seamless language support regardless of the location or format of the event.
If you have any specific requests or upcoming events that require our medical interpretation services, please provide us with the necessary details via our Get a Quote page, and we will be happy to assist you further.

Yes, our translation services extend to the translation of brochures, leaflets, and packaging materials for medical products. Additionally, we offer a Desktop Publishing (DTP) service that ensures the translated materials are formatted professionally and ready for print or digital distribution. If you have any specific requirements or questions, please don’t hesitate to contact us via our Get a Quote page. We look forward to helping you with your medical product translation needs.

The process of game localization may vary depending on the chosen model, but it typically involves 3 stages: Pre-translation, Translation, and Post-translation.
The Pre-translation stage involves extracting the elements of the game that require translation and preparing them for localization. These elements are compiled into a “localization kit,” which should include clear instructions and adequate context for the separate text segments. Analyzing this localization kit, we create translation guidelines and a glossary, which guarantees consistency throughout the game’s localization process.
Next, we move on to the translation and proofreading of game assets. Our team is made up of skilled and professional game translators who are passionate about gaming. They ensure that every translated word captures the essence of the original text, conveying the original intent and creating a high-quality translation that resonates with gamers speaking the target language.
Once we complete the translation, we proceed with post-translation tasks. Game elements are integrated back into the game and tested, as is the practice in software localization. This testing ensures the proper functioning of the localized product (functional testing) and verifies that the translation fits the intended context (linguistic testing). Linguistic testing is especially challenging as translators often work with extracted strings without context and games have a non-linear structure, which makes it difficult to verify the accuracy of the translation.
Voice acting is another significant component of game localization. Depending on the game, we may offer voice over services to give your game’s characters a more authentic feel. This involves recording the voice overs in the target language, ensuring that the characters’ speech sounds natural and fluent.
If requested, we offer Desktop Publishing (DTP) services for physical aspects of your game, such as packaging, art booklet, coupons, and collectibles. Our team ensures that all physical materials are accurately translated, formatted, and designed to cater to the local language and culture for the best gaming experience.

Game translators are unique in that they possess both a deep understanding of language and culture, as well as a passion for gaming. This combination of skills and knowledge allows them to translate game content accurately and effectively while also ensuring that the intended tone and style of the game are preserved for players around the world. Game translators are not simply linguists, they are also gamers at heart, which gives them the ability to relate to the intended audience and provide a localized gaming experience that truly resonates with players.
When recruiting game translators, we look for linguists who possess a strong passion for gaming, as well as a deep understanding of language and culture. We typically look for candidates with a degree in translation studies or linguistics, along with extensive experience translating game content. Additionally, we also conduct game-specific translation tests to ensure that our game translators have the necessary skills to accurately and effectively translate various types of gaming content.
At Thao & Co., we are committed to providing our clients with the highest quality game translation services, and we take great care in selecting the most qualified and experienced linguists to join your game translation project!

Yes, Thao & Company offers a wide range of language services for game production studios. We specialize in providing high-quality translations for various types of content, including marketing materials, blog articles, and social media posts. Head over to our Get a Quote page to discuss how we can help you effectively communicate your message to your target audience.

At Thao & Co., we prioritize the security and confidentiality of your legal documents throughout the translation and certification/notarization process. Depending on the specific requirements of each document or notarization project, we may request either the certified true copy or the original document.
To ensure the safety of your documents, we have implemented strict guidelines for our project managers and staff who handle clients’ sensitive information. We have also established processes for managing and securely storing physical copies of documents in our office.
For electronic files, we employ a secured system to safeguard your documents. Additionally, we take measures to protect confidentiality by signing non-disclosure agreements (NDAs) with our translators. We continuously improve our technologies to provide a secure environment where translators can work directly on our proprietary platform without the need to download the documents.

Yes, we are pleased to offer professional interpretation services for your legal project. Whether you require interpreters to be present at court proceedings, investigation sites, or online meetings, we can cater to your specific requirements. Thao & Co. can arrange for skilled interpreters to be present physically at the required location or provide interpretation services remotely, depending on your requirements and preferences.
We offer both consecutive interpretations, where the interpreter speaks after the speaker has finished, as well as simultaneous interpretations, where the interpreter translates in real-time. This ensures that we can provide the most suitable interpreter specifically for your project, delivering smooth and effective communication.
If you still have questions or need further assistance, visit our Get a Quote page and provide us with your information. Our team is happy to help!

Certainly! We are excited to offer our specialized translation services for your legal platform and website.
Thao & Co. provides comprehensive App + Software + Website + Game Translation services specifically tailored to meet your needs. To ensure translation quality and consistency, we have Translation Guidelines and SEO Keyword Glossary services in place. These supporting services help optimize your content for search engines and raise awareness for your innovative legal service startup.
Our Integration service further simplifies the process by helping you seamlessly integrate the translations into your platform and website. We understand the importance of preserving the functionality and user experience of your digital platforms.
In terms of pricing, we take into account the volume of work involved. As websites and platforms often contain repeated content, we tend to offer discounts based on the level of repetition found within the project.
Regarding timelines, if only translation is requested, it can be quite straightforward. However, when supporting services such as Translation Guidelines and SEO Keyword Glossary are involved, the timeline will likely be extended. Rest assured, the additional time invested ensures high-quality, consistent translations that are optimized for search engines and promote the success of your legal service startup.

At Thao & Co., we take utmost care in ensuring precise tech translation and impeccable usage of technological terms. Our approach encompasses:
• Expert Linguists: We recruit seasoned linguists with a strong IT and tech background, subjecting them to a strict evaluation process to ensure they will be able to use accurate terminology in their translations.
• ChatBox©: Our proprietary tool empowers real-time interaction between clients and our expert linguists. This dynamic feature facilitates the nuanced exchange of information, enabling our linguists to glean insights directly from you.
• Expert Review©: Upon your request, we invite industry specialists to meticulously review the translations, validating technical accuracy and adherence to industry standards.
This unique blend of skilled linguists, ChatBox©, and Expert Review© guarantees that your tech content maintains its accuracy and resonates seamlessly with your diverse audience. To discuss your project and receive a free quote and consultation, please visit our Get a Quote page.

Yes, Thao & Co. offers professional localization services for websites, applications, software, games, and other tech products. Typically, our localization process includes the following stages:
• Developing Translation Guidelines and Glossary + SEO Keyword Research (if requested): We start by creating comprehensive Translation Guidelines and a Glossary that outline the specific terms and style to be used during localization. If desired, we also conduct SEO Keyword Research to ensure your content remains visible and impactful in the target market.
• Recruitment and On-boarding of Linguists: We carefully select suitable linguists with expertise in your industry. Once they are on-boarded, we provide thorough training on how to apply the translation guidelines and glossary effectively, ensuring consistency and accuracy for your tech products.
• Translation and Proofreading: Our skilled linguists undertake the translation process, ensuring that your content is accurately translated into the target language. A meticulous proofreading phase follows, where the translated content is reviewed to guarantee accuracy and compliance with the Translation Guidelines and Glossary.
• Integration and Quality Assurance (QA) Support: If you lack an in-house IT team, we offer assistance in integrating the localized content back into your product. We can also lend a hand in QA testing to ensure that the final product functions flawlessly.
Thao & Co. is committed to delivering fully localized tech products that resonate effectively with your target audiences. For more details and to discuss your specific project needs, please feel free to reach out to us via our Get a Quote page.

At Thao & Co., we’ve streamlined the process to make it as convenient as possible for you to send content for translation.
You can simply provide us with the specific content you need translating, such as web pages, user interface (UI) strings, or resource files in formats like HTML, XML, Tab Delimited Text, JSON, and more. Once we receive this content, our dedicated team will promptly review it and assess the amount of text or words that require translation.
This initial assessment allows us to confirm the scope of the translation work and provide you with an accurate quote before proceeding to the next steps. Our goal is to ensure transparency and clarity throughout the process, so you have a clear understanding of what to expect.
Visit our Get a Quote page and let us know how we can help. We’re happy to walk you through the process.

Yes, Thao & Co. is pleased to offer full localization services for language learning apps and other edtech products. Our end-to-end services include translation of all UI texts, in-app content, and documentation by native linguists with experience in education and localization. Upon request, we may also assist with pre-translation text extraction and integration of translated texts.
As your trusted translation partner, Thao & Co. is committed to offering on-going localization support as your edtech product evolves. We’re here to help you with your launch into new markets, from content updates to marketing materials and ad campaigns. Visit our Get a Quote page and let us know how we can help.

Yes, Thao & Co. can provide full localization for your Learning Management System (LMS), including interface, help documentation, e-learning content, and user-generated data in your required languages. We employ expert linguists and several support services such as Translation Guidelines and Glossary to ensure terminological consistency across the platform. We also offer ongoing translation support as you expand to immediately integrate new courses and materials in all languages. Head over to our Get a Quote page and leave your translation needs, we’ll get back to you as soon as we can.

Yes, Thao & Co. is thrilled to offer our expertise in multilingual subtitling to make your lectures accessible and impactful for students around the world. We’ll work closely with your team to subtitle your back-catalogue of lectures as well as provide quick turnarounds for new releases. Upon request, we can go beyond transcription to include speaker identification, sound effects, and localization adaptations for your target audiences.
For your program launch, we recommend subtitling your introductory and core lectures into your top student languages, then continuing with regular subtitle releases thereafter. Tell us more about your program details and timeline via our Get a Quote page so we can get started on creating an inclusive and enriching learning environment.

We have robust processes to ensure real estate and construction industry terminology is translated accurately:
• We screen and test linguists to confirm they have the necessary background and experience in your field.
• The translation undergoes proofreading by a second qualified linguist.
• For added assurance, we offer Expert Review© where real estate/construction specialists validate terminology and precision.
Please let us know if you would like to learn more about enabling Expert Review© or our methodology for specialized terminology. Accuracy is our top priority and we take great care to ensure accuracy and consistency in our translations.

We understand that effectively reaching international audiences requires translating real estate marketing in a culturally relevant way. Our team has experience adapting listings, brochures, emails, websites, and more for various global markets.
For customized marketing translations, we offer:
• Consumer Language Research©: We conduct focus groups and interviews to gain insights into locale-specific preferences to inform adaptation.
• Transcreation: We craft creative translations that convey your essence while resonating locally.
These services help ensure your materials feel locally meaningful, not just translated. Please let us know if you would like to learn more about our localized marketing process and how we can help tailor your real estate promotions for international purchasers or investors.

Absolutely. We have experience translating large volumes of safety and procedure manuals into many languages for global construction firms.
For multilingual projects, we implement an effective localization workflow including utilizing translation memories. This saves time and costs for repeated content across languages.
We also offer multilingual website localization services to help construction firms efficiently publish translated manuals online for international teams. This facilitates on-demand access , ensuring the translated content is readily available for immediate use by international teams, as and when they need it.
Our scalable process, technologies, and localization capabilities make translating construction content into any required languages for your international sites smooth and efficient. Please let us know if you would like to discuss the languages needed and how we can streamline the delivery of your translated manuals.